The NDD is the national database of telephone numbers in which a person may express their preference not to have their number used for any marketing purpose. In theory, this ought to kill cold-calls selling you phone services you didn’t really want. <\/p>\n
Strangely, the telephone companies who were given the job of running this database seem not to have got it quite right. <\/p>\n
Although all telecommunications service providers had
\nbeen given adequate notice of this new facility, I was
\ndisappointed that two of the main service providers
\nexperienced difficulties in ensuring that their own
\nsubscribers\u2019 requests were properly recorded on the
\nNDD. EsatBT experienced short term difficulties that
\nresulted in some delay to the recording of preferences
\non the NDD. However, Eircom experienced a number
\nof difficulties in operating the system. This resulted in an uncertain number of initial requests being lost and
\ntook a number of months to resolve. This was
\ndisappointing considering the fact that Eircom hosts
\nthe NDD and therefore should have reasonably been
\nexpected to be in a better position to operate the
\nsystem than others. Given the difficulties experienced,
\nin cooperation with the Commission for
\nCommunication Regulation (ComReg), I instructed
\nEircom to directly notify all customers who may have
\nbeen affected by the problems it had experienced in
\norder that they might express their preference again.<\/p><\/blockquote>\nThe Commissioner also points out that “Currently, my office is in discussion with
\nComReg, Eircom (as NDD host) and all
\ntelecommunications service providers to progress the
\nmatter.” This ‘matter’ is the inability of ex-directory numbers to avail of the protection of the NDD.<\/p>\n","protected":false},"excerpt":{"rendered":"The NDD is the national database of telephone numbers in which a person may express their preference not to have their number used for any marketing purpose. In theory, this ought to kill cold-calls selling you phone services you didn’t really want. Strangely, the telephone companies who were given the job of running this database seem not to have got it quite right. Although all telecommunications service providers had been given adequate notice of this new facility, I was disappointed that two of the main service providers experienced difficulties in ensuring that their own subscribers\u2019 requests were properly recorded on the NDD. EsatBT experienced short term difficulties that resulted in some delay to the recording of preferences on the NDD. However, Eircom experienced a number of difficulties in operating the system. This resulted in an uncertain number of initial requests being lost and took a number of months to resolve. This was disappointing considering the fact that Eircom hosts the NDD and therefore should have reasonably been expected to be in a better position to operate the system than others. Given the difficulties experienced, in cooperation with the Commission for Communication Regulation (ComReg), I instructed Eircom to directly notify all customers who may have been affected by the problems it had experienced in order that they might express their preference again. The Commissioner also points out that “Currently, my office is in discussion with ComReg, Eircom (as NDD host) and all telecommunications service providers to progress the matter.” This ‘matter’ is the inability of ex-directory numbers to avail of the protection of the NDD.","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[92,91,88,90,19,93],"class_list":["post-215","post","type-post","status-publish","format-standard","hentry","category-general","tag-annual-report","tag-data-protection","tag-data-protection-commissioner","tag-dpa","tag-ireland","tag-state"],"_links":{"self":[{"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/posts\/215","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/comments?post=215"}],"version-history":[{"count":0,"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/posts\/215\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/media?parent=215"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/categories?post=215"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tuppenceworth.ie\/blog\/wp-json\/wp\/v2\/tags?post=215"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}