Newspapers: Falling with deaf ears

Newspapers as Receptacle

Oh, newspapers.

Oh, my newspapers.

You flawed, mad, brilliant, nutso daily slab of neuroses, information, waffle and ideas.

Why can’t you get your acts together? Wolves are howling outside your gates. The dead are being chucked out over the walls already. It’s getting tough to persuade talented youngsters that the castle is worth defending.

And what’s your response? Gibberish.
Seriously. You’ve stopped sounding like you’re talking to actual people- let alone the readers you say you understand.

Here are just two questions from a reader- a loyal reader, even if that sometimes means that I sometimes feel like the Loyal Opposition.

Do your journalists wander around looking for new people to hear from? Are they popping out for an hour or so, meeting their sources for coffee, cultivating them and learning from them at the same time?

Or are they working in a text-mill, banging out hundreds of words per hour like a typing pool? Do the same people keep popping up in quotation marks across the months and in every story because they’re the voices you used before and your journalists don’t know anyone else to ask for an opinion?
Because, in case you weren’t aware of it, readers can tell the difference. And we’d prefer fewer good words over lots of verbiage. And here in Ireland particularly, I’d prefer to hear from someone who knows their stuff more than from someone I’ve heard of before.

Have you ever gone back to a story, contacted the people involved and asked them what they thought of your coverage?
It seems like a simple thing to do. A quick, quality check. Because, if the people who understand a situation best consistently say they think your description of it was fair and accurate you can be pretty sure you’re doing something right.

On the other hand if the people who were in the middle of a story- the people who know the most and understand it best- consistently told you that they didn’t think that you’d done a good job in telling that story, wouldn’t that be useful information too?

And if they did tell you that your reporting was falling down would you listen?

Can you listen? Because if you can’t, eventually, readers will speak with their pockets. Wouldn’t it be better for both of us if you could hear us speaking to you before that final shout?

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Fol Da Rol

The furnishings of the lumber room of my head, aged 12

I do not use my writing here as confessional. I do not demand you buy things. I do not write because I insist you agree with my viewpoints.

I write here because I can and sometimes because I must. I write here because it is the place where I do not write about the other things which fill a day. I value this, my Fol-De-Rol, because everyone needs a place for their mental hinterland to live. Before we wrote online, we wrote in diaries or journals. Or we went to the pub, or called around to a pal, or spent hours on the phone to a schoolfriend. In all those places we were being ourselves.

We were ourselves then. I am myself here. Does that mean we aren’t ourselves the rest of the time? No. I am myself when I am at my office. I am myself when playing with my children. But I am also other things, I am an employee, a lawyer or a dad. I am someone else’s something else.

Writing here I am nobody’s anything.
I am just what I feel like, just as I am writing it.

We all need a Fol-De-Rol.

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Why it matters that the Oireachtas just killed KildareStreet.com

UPDATE: See the bottom of this article for an update on an effort to bring KildareStreet.com back to life. – 18th October 2012

Today was the first day back at school for the Houses of the Oireachtas. Senators got to stand up and make speeches on their hobby horses. The Government came back with the long-delayed wording for a referendum on Children’s Rights.

And, buried in all this bustle, the dead hand of the State managed to kill off KildareStreet.com, one of the brightest and best examples of what the Government is always saying it wants to see. Citizens (mostly one citizen) taking public data sets, provided in an open standard, and making something much much better than the state had ever managed.

If you have ever tried to search for anything on the Houses of the Oireachtas website, you can understand why I can confidently say it is the worst thing in the Universe. It is probably worse than that but language must fail beyond a certain level of awfulness.

The search doesn’t work and never did. You can’t link to any particular part of a debate. You can’t look for contributions by a particular Oireachtas member. Basically, you can’t do anything you could possibly imagine you might actually want to use a record of the Oireachtas debates for.

KildareStreet.com works. It does everything the Oireachtas website should always have done. It even does extra things- like let you sign up for email alerts if a particular phrase is mentioned.

And on the 17th September, the Houses of the Oireachtas just pulled the plug on the whole glorious thing. They did it without warning (though they were fully aware of KildareStreet.com’s existence and utility) and they did it would caring about the consequences for KildareStreet.com’s over half-a-million users. In doing so, they demonstrated that our State is either guided by petty minded malice or is driven by block-headed ignorance.

The magic sauce that made KildareStreet.com possible was the provision of the debates record in structured XML format. This is basically an open format common to debate records in the UK, the UK and around the world. It is owned by nobody and is available to all to write code around. It was this common base that allowed KildareStreet.com to reuse lots of the code which runs the TheyWorkForYou.com website in the UK.

As of the 17th, the Houses of the Oireachtas has just stopped producing XML. They’ve even stopped producing an RSS feed, which even we here at Tuppenceworth have had for years. From their web addresses, it looks to me that they have moved from the international open standard of XML to… Lotus Notes.

Yes. I know. Lotus Notes. Not just a proprietory format. But a really stupid one. Here’s a hint: The future should never involve the phrase “More Lotus Notes”.

We’re told that we should never ascribe to malice something which can be explained by stupidity. But I do think it is important to recognise the context in which this decision- to kill XML without debate or warning- was taken. Here’s the KildareStreet.com blog. Sample

“The lazy, incompetent fools who get paid substantial amounts of your money for not doing the job they’re paid for, in respect of publishing the Official Transcript of Dáil proceedings, have now actually surprised us.

They’re now not bothering to correct their errors at all, which is a new and unpleasant departure from their previous form, where they’d shove any old rubbish up and then quietly airbrush their failings out of existence in the ensuing day or two.”

There is a cartoon on the front page showing counting the days since the last time the Dáil Official Record was published without errors. It currently shows 237 days.

It is hardly a step too far to imagine that a bureaucracy would react to criticism from a person who is passionate about the outcome of their work by happily silencing him.

For whatever reason it was taken, we, the public have been harmed by this decision. KildareStreet.com should have been embraced by the Houses of the Oireachtas, prickles and all. It provided a plethora of services in an area where the state had simply failed. Instead, it has been stifled.

In November of 2011, the Irish Open Data week set out the opportunities for both commercial and public-spirited reuse of public data sets. (Report: €27bn public data opportunity highlighted ) After the Houses of the Oireachtas has killed off, without warning, the biggest and best such project in the country, who would bother to try again?

Any sufficiently advanced incompetence is indistinguishable from malice.

UPDATE: The indomitable sorts who run KildareStreet.com have decided not to wait around for the Oireachtas to bring back their XML feed. Instead they’re fundraising to bring their service back from the dead by building their own parser. Go to KildareStreet.com/Zombies to see more. You should throw them a few quid to support their efforts.

Posted in Irish Politics | Tagged | 6 Comments

Coillte: Trees and stuff

That’s odd, I thought to myself. Why would Coillte be paying money for ads on the front page of the Irish Times website? Don’t they just plant trees, wait a decade, and then chop them down?

Shows how much I know.

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OK, Coillte. I hear ya. You are way more than trees. You are a thrusting and dynamic Semi-State such as any cash starved Government might want to sell off to people unknown.

So, what are those other things you do do thrustingly?

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RTE’s “Commercially Sensitive” data on the Irish online news market

Dear Mr. McGarr

Please find attached the remaining withheld records that refer to your request made under Freedom of Information legislation for records relating to the offer by RTE to make available news inserts for INN [sic] websites.

This document was generated within RTE. It was prepared for the purposes of trying to estimate what would be the costs of procuring bandwidth which would be required if the proposal to INN got off the ground. So the figures used are projections based on information RTE obtained. Essentially it is a scenario which was developed in the event that the project happened.

As you know RTE’s proposal was not responded positively to by INN and now alternative proposals are being explored and developed with individual newspapers. In the light of this development and the passage of time and given no potential provided was identified in the document it is RTE Digital’s view that the information contained in the document is no longer commercially sensitive. This view is taken on the basis that the marketplace and technology in this area are developing rapidly and that entirely new figures would be required if a comparable scenario were required for any future offers.

Yours sincerely,

Peter Feeney
Freedom of Information Officer

RTE Letter Re NNI video sharing FOI 13th June 2012

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No. 95 Merrion Sq: Let’s ask some questions

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Number 95 Merrion Square- known as Apothocaries’ Hall- is a listed building. It is, depending on which property website you read, sale agreed or was sold to an unknown foreign overseas buyer last November. It stands on the corner of Merrion Square, facing the Oscar Wilde statue, at the end of the Nassau Street/Clare Street tourist trail. It was one of the Square’s first buildings, finished in the 18th Century as part of the square’s transformation into the city’s most desirable address.

Currently, it has a number of broken window panes, a poorly maintained front portico, a damaged front door and broken guttering. There may be other issues inside the building, but these are the degradations visible from the street.

I regularly walk past Apothocaries’ Hall. A few weeks ago, I noticed the broken glass and general air of neglect. I’ve always particularly liked that corner of the Square- it’s near TCD and it used to have Green’s bookshop next door. The Hall has a slightly eccentric first floor greenhouse and some really attractive stained glass windows (now almost hidden under layers of grime).

I felt I ought to do something about it. Standing on the side of the road, I took some pictures and then looked up on my phone whatever I could find out about the Building’s history. I also looked the building up on Google Street view. It looked a lot happier then, and was clearly occupied when the Google car passed it by.

Because I’m a lawyer, I also looked up if there was any legal protection for the building. It is on the Dublin City Council listed buildings register.

Section 58(1) of the Planning and Development Act 2000 says;

58.—(1) Each owner and each occupier shall, to the extent consistent with the rights and obligations arising out of their respective interests in a protected structure or a proposed protected structure, ensure that the structure, or any element of it which contributes to its special architectural, historical, archaeological, artistic, cultural, scientific, social or technical interest, is not endangered.

This fundit proposal is to commission freelance journalist Gerald Cunningham to write a feature article on Apothocaries’ Hall- its history and its current state. I have agreed the rate with him for this article.

He will write a feature article on the topic. He will then be free to have that article published -for pay or otherwise, at his own discretion- to the widest audience possible.

When we see our built environment being degraded as we walk around our depressed home towns and cities, it is hard to know where to start a fight back.

The first thing we need to do is to start a conversation about the value of what we have.

Please back this fundit.ie project.

Let owners of listed buildings know that Dubliners don’t stand silent if we see our shared heritage being lost.

Let’s shine a light on this one spot. Let’s make a difference.

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UPDATE: Hello all. Thanks to all the excellent people who chipped in on the Fundit proposal, this article is currently being researched and written.

If you have any information about Apothocaries Hall’s past, present or future please do give Gerard Cunningham, who is the journalist writing the piece, a call on 086 6073060. He’d love to hear from you.

Posted in Apothecaries' Hall | 4 Comments

Stuck In A Moment We Can’t Get Out Of

And so, it begins. The annual exercise in counting our national blessings, looking ourselves up and down, and concluding that Ireland, all things considered, isn’t a bad old place.
Except, it’s not beginning, because it never really stopped. National self-examination is no longer a periodical or commemorative exercise, but a constant, ongoing affair. It is becoming clear that there is no answer to the question of what it means to be Irish – if there was, we would surely have stumbled upon it by now. Nonethless, every other week it seems, yet another twitter hashtag thread seeks to plumb the depths of our identity, as represented by Bosco, Red Lemonade and Sally O’Brien.

#Iristhings, all of a month ago, was followed in less than a week by #advicefornewcitizens, which purported to tell newly sworn-in citizens how to be gas characters like ourselves. The possibility that these new citizens might be a bit fed up with our self-congratulation, or that they might play a part in creating a new, more diverse Irishness was mostly not touched upon. Meanwhile #ThatsIrish runs more or less permanently, as does #SoIrish and #PureIrish. I started writing this post after the #Irishthings hashtag and then forgot about it until it was too late. I needn’t have worried. A few weeks later, just in time for our national holiday, here come #BeingIrishMeans and #HowToBeIrish

It’s interesting, if you take a look at the hashtag streams, that they focus on the old-fashioned, the rural, the defiantly unfashionable. There’s much talk of “hang sangidges” and “tay”. Regional colloquialisms for bad weather and drunkenness abound. There’s plenty of the sort of thing that gets shouted from the stands at GAA matches. These things were out of favour during the boom years, but are now talismans of an older, better place, an Ireland before it all went wrong. Soon enough though, these streams always degenerate into a weirdly vacuous narcissism where quite commonplace things are claimed for Ireland. A good third of this Joe.ie compilation from the #GreatIrishWords stream is actually English. Similarly, #Irishthings included such essential parts of Who We Are as “talking shite” and “Drinking lots of drink and getting drunk” Before long someone will be claiming that oxygen, gravity and back pain are #uniquelyIrish.

All countries are guilty of this self-regard (yet another way in which we are not unique). “Only in America” is appended to phenomena that exist in literally every country in the world. “Quintessentially English” summons up an insufferably smug catalogue of reactionary tweeness and contrived eccentricity. But in those cases, there’s much less embarrassing neediness on display. Current or former superpowers don’t need to reassure themselves the way a small, broke, marginal country does.

Can it be as long as a year since the last St. Patrick’s Week? If it seems less, that is mostly because we laid on an extra one last year for the visits of Queen Elizabeth and Barack Obama. The QE2/Obama week was an instructive one. It said a lot about where we are as a country. We were visited by two of the most personally famous Heads of State in the World, representatives of two of the world’s most dominant cultures. You’d think we might show an interest in their respective homelands. But we didn’t really. The visits were not about America, or England. The whole thing was pretty much all about us, as reflected back to ourselves via our illustrious visitors. “You like us!”, we said, “You really like us!”. Then, when they were gone, we were able to get into the real purpose of the whole exercise: sitting down to watch a highlights show on RTE called “Reelin’ In The Week”.

Shared cultural moments are no longer fleeting instances that you either experience live or miss forever. If you were out when something momentous happened, you can quite easily see it later. And if you were in, rather than allow the moment to take root in your mind, as memories used to do, you can watch it over and over again, then email it to your friends. Media moments are thus “shared” in a very different way these days. Nothing can just happen anymore. Indeed, nothing can really be said to have truly happened unless it creates a social media buzz. In the past, such moments were shared due to a perceived significance, hence the old question of “where were you when you heard…?” These days, there is only one answer to that question, “I was on Twitter”. Everything is a shared moment now, whether it deserves to be or not.

This is a particularly hyper-actively self-regarding atmosphere in which to have a national identity crisis. Irish people have not been this insecure, figuratively or literally, for generations. Not only is there grinding recession, there is also no certainty that things won’t get radically worse. On a national level, embarrassment at the folly and excesses of the Celtic Tiger era, plus the fact that our sovereignty is now in question makes us defensive about our national identity. No wonder we are keen to wrap ourselves in the warm blanket of old certainties and repeat to ourselves in our national mirror “I am a good country. I am unique. I am great gas altogether”. At the same time though, we are angry at the people who got us into this mess. There’ll be no forgiveness for as long as austerity lasts. When we’re not patting ourselves on the back for being such great gas, we’re lacerating ourselves for our hypocrisy and greed. We are so committed to the rut we’re in that we take offence at the words “move on”. And so, trapped in a perpetual present, we thrash about in a time-loop, reliving the same experiences over and over. We look back no further than the 1980’s (the childhood of the pope’s children, the most self-obsessed generation in Irish history), and we don’t look forward at all. We watch and read retrospectives of the economic crash and fume as if it were yesterday. We buy tickets to reunion shows by the bands we liked in the 90’s, and we dance as if that was yesterday too. We buy re-issued editions of our old school text-books, for goodness sake. These are not the activities of a people embracing the future. We have become nostalgic for our own present, the most abject form of conservatism imaginable.

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SOPA Ireland: Irish State is dancing to record labels’ tune

One of the more perplexing questions arising from Sean Sherlock’s efforts to ram a law he, by now, knows to be bad into force is why he hasn’t just taken the time to get things right.

The screen shot above gives the answer. It is taken from the High Court Search database on the Courts service website, Courts.ie.

It shows that, after EMI Records [Ireland] Limited & Others sued the Irish State and the Attorney General, the Chief State Solicitor entered an appearance on the 17th January 2012.

Once a defendant enters an Appearance they have 21 days to enter a defence. Before the StopSOPAIreland.com campaign, the plan appears to have been to give EMI the law they wanted and then try to settle the case without entering a defence. Perhaps they would also use public money paying EMI and the other record labels to buy off their claim of damages.

But the 21 day deadline has now come and gone. There’s still no sign of a defence being entered on the Courts website.

If you miss the 21 days, your opponents may extend time for a further 21 days. After that they’ll usually issue a motion seeking a kind of undefended win. Even if you rush in with a defence after that, you’ll have run up extra legal costs.

42 days from the 17th January is the 28th February 2012.

Ministers Bruton and Sherlock have just under a week to pass the Alternative Statutory Instrument sent to them weeks ago by Catherine Murphy and Stephen Donnelly.

Or they could demonstrate that local offices of UK record labels, with bare handfuls of staff, can dictate laws that damage our country’s reputation and economic wellbeing.

Not long now to find out which it is.

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Noises Off

Contrary to appearances, I have been plugging away at a couple of different things this month.

Primarily, I have been involved in the campaign to stop the government bringing in a Statutory Instrument which would allow copyright holders (ie record labels) to block access to bits of the internet to Irish users. See the Campaign site http://www.stopSOPAireland.com and more particularly the news section giving updates on the campaign’s progress for more.

I’ve also been struggling to write a children’s story. No link for that, I’m afraid.

In addition, I’ve been having all the fun of the fair learning how to work some of the plumbing of our office blog and our website for people making Personal Injury claims. It mostly involves the laborious resizing of pictures, in case you were ever wondering. In particular, as a result of a new section relating to the faulty breast implant scandal I had the profoundly dubious pleasure of searching for a suitably licencable image to go with the phrase ‘breast implant’.

I assure you from newly gained personal experience, Google Image search is not the way to go with this.

 

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Template Complaint Letter to Data Protection Commissioner about CityDeal.ie (Groupon)

Dear Sir,

I write further to the failure of Groupon-CityDeal (Ireland) Limited having their registered office at The Black Church, Mary Street, Dublin 7 to remove me from their electronic database following repeated requests.

I have twice clicked the link at the bottom of Citydeals emails asking to be unsubscribed from their mailing list. For the avoidance of any doubt as to my intentions I sent this message on the 10th January 2012 to the support link found in paragraph 8 on the Privacy Page of Citydeal.ie http://www.groupon.ie/data_privacy

“Please unsubscribe me from any and all emails lists

In addition, please erase all information you store regarding me with the exception of this email.

Please confirm to me when this has occurred.

Yours faithfully
Simon McGarr”

This message was later returned as undelivered as the link given on the data policy page is incorrect.

I then sent the following message to support@citydeal.ie

“Data Protection S.5 Request

Dear Sirs,

Please unsubscribe me from any and all email addresses.

In addition, please erase all information you store regarding me with the exception of this email.

Please confirm to me when this has occurred.

Please also note the link to email support contained within your Privacy Statement is broken.

Yours faithfully

Simon McGarr”

I did not receive any confirmation from the company, or any response at all to my request.

What I did receive, at 10:51am on 12th January 2012, was a further unwanted marketing email offering me discounted fairy lights.

This was followed by another unwanted marketing email at 5.28pm enquiring why I had not taken the company up on an offer of “Premium” membership.

I contacted Groupon’s Twitter customer account to complain about these matters. Their response was to ask I contact a UK registered company MyCityDeal Limited (t/a Groupon UK).

Please can you take such steps as are necessary to ensure that my requests under the Data Protection Acts are responded to correctly by the Irish registered company processing Irish information under Irish laws?

Yours faithfully,

Simon McGarr

 

 

 

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